Refund policy
Return and Refund Policy
All Sales Are Final
Our products are sold exclusively to established patients of the clinic. Because dietary supplements are ingestible health-related products, we cannot accept returns or exchanges once a product has been dispensed or purchased.
All dietary supplement sales are final and non-refundable, except where otherwise required by applicable law.
Damaged, Defective, or Incorrect Products
Please inspect your order immediately upon receipt. If a product is damaged, defective, or different from the product you ordered, contact us promptly at 9543952585
Please include your proof of purchase and photographs of the product and packaging. After reviewing the issue, we may provide a replacement or refund, as appropriate. Do not discard the product or its packaging until you receive further instructions from us.
Product Suitability
Please review all ingredients and follow the clinic’s instructions before using any supplement. If you have questions regarding allergies, possible interactions, dosage, or whether a product is appropriate for you, contact the clinic before purchasing or using it.
Discontinuing a supplement because of personal preference, intolerance, an adverse reaction, or a change in your treatment plan does not make the product eligible for return or refund, except where required by applicable law.
Order Cancellations
Orders may be cancelled only before they have been processed, dispensed, shipped, or made available for pickup. Once an order has been processed or dispensed, it cannot be cancelled, returned, or refunded.
Contact Information
For questions about an order or this policy, contact us at:
9543952584